Contact Us
Whether you've spotted something that needs correcting, want to suggest a crypto casino we haven't covered yet, or simply have a question about how our reviews work, this page explains how to reach us and what to expect when you do.
Bitcoin Casino is an independent comparison site researching and ranking anonymous crypto casinos for US players. We don't take bets, hold funds, or operate any gambling service. Every question, correction or tip you send helps us keep the information accurate and useful for the people who rely on it.
Why You Might Want to Reach Us
- Factual corrections — If a bonus figure, wagering requirement, coin listing or other detail on one of our pages is out of date or wrong, let us know. We take accuracy seriously and will verify and update promptly.
- Site suggestions — Know of a crypto casino with strong anonymous play credentials that isn't yet in our rankings? We're always researching new options and welcome informed tips.
- Editorial feedback — If a review is missing something that matters to you as a player — coin support, payout speed, a specific game category — tell us and we'll consider expanding coverage.
- Partnership or press enquiries — If you represent a casino brand, a software provider, or a publication and want to discuss working together, reach out with the relevant details.
- Responsible gambling concerns — If you or someone you know needs support, please contact the National Problem Gambling Helpline at 1-800-GAMBLER directly. They are available 24/7 and are better placed to help than we are. You can also find further guidance on our responsible gambling page.
How to Reach Us
The fastest way to get a response is by email. Send your message to [email protected] with a clear subject line describing your query. We aim to respond to all genuine enquiries within two business days.
When you write in, including the following will help us get back to you faster:
- The specific page or casino you're writing about, if applicable
- The detail you believe is incorrect or missing, with a source if you have one
- Your preferred contact email so we can follow up directly
We read every message, but we cannot guarantee a response to unsolicited commercial pitches, link-insertion requests submitted without context, or questions that are better answered by the casino's own support team.
What We Can and Can't Help With
| We can help with | Please contact elsewhere |
|---|---|
| Errors or outdated information on our pages | Disputes with a casino over a withdrawal or account |
| Suggestions for casinos to review | Tax or legal advice on gambling winnings or crypto gains |
| Questions about our review methodology | Problem gambling support (call 1-800-GAMBLER) |
| Editorial feedback on coverage gaps | Technical support for a casino's platform or wallet |
| Press and legitimate partnership enquiries | State-specific legal queries (consult a qualified attorney) |
For account, payment or bonus disputes, you'll need to go directly to the casino's customer support team. We don't have access to player accounts and can't intervene on your behalf with any operator.
A Note on Independence
Bitcoin Casino earns revenue through affiliate relationships. When a reader follows a link to a casino and creates an account, we may receive a commission. That relationship is disclosed on every page that features casino recommendations, and it does not influence our editorial ratings — operators cannot pay for a higher score or a more favorable write-up. You can read more about how we work on our About Us page.
If you believe a conflict of interest has affected one of our reviews, we want to hear about it. That kind of feedback is taken seriously.
Legal and Regulatory Reminders
The crypto casinos covered on this site are offshore operators, typically licensed in jurisdictions such as Curaçao or Anjouan. They are not licensed by any US federal or state regulator. Playing at these sites from the US sits in a legal grey area that varies by state. We provide general information, not legal advice — if you have specific questions about your state's laws, consult a qualified attorney.
US players are also generally liable for tax on gambling winnings and on any cryptocurrency gains. This site does not provide tax advice; please consult a qualified tax professional for guidance relevant to your situation.
Play is for adults aged 18 or older, or 21 or older where your state or the site requires it. If you're unsure of the minimum age that applies to you, check the casino's terms before registering.
For responsible gambling resources, visit our responsible gambling page or call the National Problem Gambling Helpline at 1-800-GAMBLER any time, day or night. Please also review our Terms and Conditions for full details on how this site operates.